FAQs

Browse F.A.Q. Topics

Credit Card

  • Do I need a credit card to book transfers?
    If you wish to get picked up anywhere else than in Innsbruck, than we need your credit card details. But they are only used as safety deposit, otherwise we will not charge your credit card and you can pay when we pick you up.

Online Booking

  • How can I book transfers?
    You can book us online or just give us a call. Our friendly staff is dealing with your request as fast as possible.
  • Do I need a credit card to book transfers?
    If you wish to get picked up anywhere else than in Innsbruck, than we need your credit card details. But they are only used as safety deposit, otherwise we will not charge your credit card and you can pay when we pick you up.

Payment

  • How can I book transfers?
    You can book us online or just give us a call. Our friendly staff is dealing with your request as fast as possible.
  • Do I need a credit card to book transfers?
    If you wish to get picked up anywhere else than in Innsbruck, than we need your credit card details. But they are only used as safety deposit, otherwise we will not charge your credit card and you can pay when we pick you up.

Transfer

  • How will I find my driver?
    Your chauffeur will be waiting with a sign with your name for you. If you are departing from a hotel, your driver will meet you at the reception.
  • What should I do if no one’s coming?
    Our chauffeurs are basically very reliable. If such a rare thing happens, please contact our hotline as fast as possible. We will deal with your request immediately.